Shipping policy

 

At Samra Sweets, we are committed to delivering your orders as quickly and smoothly as possible to ensure a delightful shopping experience.

Delivery Time:

• Standard Delivery: Orders are delivered within 1 business day after order confirmation, within UAE.

• Express Delivery: We offer same-day delivery for orders confirmed before 1:00 PM, subject to availability and an additional fee.

Shipping Fees:

• A flat shipping fee of 20 AED applies to all standard deliveries within the UAE.

• Express delivery fees will be calculated based on location and urgency, and will be communicated upon request.

Important Notes:

• Please ensure that your shipping details, including address and phone number, are accurate to avoid any delays.

• In rare cases, such as bad weather or a high volume of orders, slight delays may occur. We will contact you if there is any change to your delivery schedule.

For any questions or assistance, feel free to contact us